Industry comment | Business Traveller Africa | Page 15

ASATA Column: Will virtual assistants replace travel agents?

Raise your hand if you haven’t heard or read somewhere in the past few months that robots will take over the job of the...

Q&A: Air Mauritius – Staying the course

Q: What’s your view on the current state of the African airline industry? A: South Africa and Ethiopia are the two African countries among the...

ASATA Column: Providing value to different generations

What do the 55-year old chief financial officer and the 25-year old sales and marketing director of the same company have in common? Chances...

Eye on West Africa

Living in West Africa is, as I’ve written before, a bit of a rollercoaster ride. Up, down, upside down and turnabout – except that...

Q&A: LATAM – Southern ties

With the intention of establishing a reputation as the leading airline group in Latin America, LATAM brought together the best of LAN and TAM,...

Q&A: Avis – Staying power

With the introduction of Uber and improvements being made to the country’s public transport, it might seem as if car renta; has a bleak...

Why grading gives you a competitive edge

Does being graded by an accredited grading assessor give you, as a tourism operator, a competitive edge over your non-graded peers? Definitely! Think of...

Q&A: Strong intentions – aha hotels

In August 2014, the Competition Commission approved the acquisition of Three Cities Management Company by Tourvest’s Accommodation and Activities division African Hotels and Adventure,...

Q&A: Amex – Payment technology

Hotel billbacks are an inefficient method of payment – not only is it a tedious and cumbersome process, it lacks transparency, creates an environment...

Eye on West Africa

A client recently asked me what my crystal ball said about the future of the Nigerian hospitality industry. A fair question – after all,...

ASATA Column: Stamp of credibility

At ASATA we are often contacted by travellers – business and leisure – who have been the victim of unscrupulous so-called travel providers. There is...

Amadeus Column: Distribution is changing

From driverless cars to virtual reality, the world is facing unprecedented technological change. So, it will not come as a big surprise that we...