Airlink, a regional airline based out of Johannesburg, is partnering with Amadeus to implement the Amadeus Altéa Passenger Services System, including Inventory, Ticketing, Customer and Flight Management, E-commerce, Revenue Accounting and Revenue Management solutions.
With these solutions, Airlink can personalise and streamline the passenger experience, offering faster and simpler booking and check-in, either at the airport with agents or kiosks, online, or through a mobile device.
The airline will also be able to support customers throughout their journey by providing real-time, personalised alerts for flight changes, services or offers.
Furthermore, the Altéa suite will optimize Airlink’s processes and operations, allowing it to better manage its direct online and offline reservations and have a comprehensive and more accurate overview of its inventory. The airline will also be able to adapt its revenue management systems to fluctuating air travel demand in these unpredictable times and improve its revenue performance.
Amadeus’ Revenue Accounting solution will facilitate the reconciliation of all Airlink’s sales as well as simplifying inward and outward interline billing with partner airlines and improving sales auditing.