Avis rolls out voice-powered digital reservations


Avis Rent a Car has announced its recent integration into the voice-activated Amazon Alexa platform, allowing customers to book and manage reservations using Amazon Echo devices.

The offering was demonstrated at the recent Global Business Travel Association’s Convention in Boston, USA.

As it rolls out worldwide, Avis customers with Amazon Echo and Echo Dot devices will be able to make car rental reservations, review current or past reservations and request e-receipts for rentals through their virtual assistants.

The voice platform then manages the booking process through secure integration with Avis using travellers’ preferences stored in their Avis profile.

These include car preference and additional options such as GPS devices.