Hotel review: Crowne Plaza London Heathrow T4

BACKGROUND: The new Crowne Plaza opened in October and shares a lobby and facilities with the Holiday Inn Express T4. It’s important if arriving by taxi to not confuse this with the Crowne Plaza Heathrow or the Holiday Inn Express Heathrow, both of

Star Alliance opens new lounge at Schiphol Airport

Star Alliance customers travelling from the Dutch capital can look forward to a new premium lounge experience at Amsterdam Airport Schiphol. The new Star Alliance Lounge will welcome eligible first and business class passengers and Star Alliance Gold

Flight review: Delta One A330-200

BACKGROUND: Delta’s London-Atlanta service previously ran from Heathrow’s Terminal 4 on a Boeing 767-300. It now flies from Terminal 3, where Delta shares a...

Q&A: Premier Hotels – Big plans

Q: Please explain how the four Premier Hotels brands differ from each other? A: The hotel chain has 18 properties nationwide and four sub-brands that fall under Premier Hotels & Resorts – Premier Resorts,

Q&A: TGCSA – Recognising quality

Q: What are you hoping to achieve with the new grading criteria announced in December? A: TGCSA reviews our grading criteria every three years to...

New broom

CWT is present in over 150 countries and is one of the big international TMC players, but Van Zyl wants to see the group...

New BA first class experience

British Airways is set to deliver significant changes to the onboard product and service in its first class cabin as part of its £6.5bn ($8.56bn) investment. The new look and feel, set to take to the skies from 31 March, will include new bedding, amenities and

Travelport’s new campaign supports intellectual disabilities

Travelport has launched a global campaign to improve awareness and use of the DPNA Special Service Request (SSR) code, which can be used by travel agents, among others, to alert airlines when a passenger has an intellectual or developmental disability and

Central One restaurant now open

The onsite restaurant on the third floor of the Radisson Blu Gautrain Hotel, Sandton in Johannesburg, Central One Bar and Restaurant, has reopened after a R7m ($490,000) revamp. The new design embodies a warm, welcoming and comfortable

New look for Richard’s Bay hotel

BON Hotel Waterfront Richards Bay is undergoing a soft refurb. The hotel’s reception, bar, smoking lounge, restaurant, pool deck now sport a colourful retro-vibe muted by natural wood along with ambient lighting and a nature-inspired colour. Thea van der

New requirements for foreign minors

South African Tourism Minister Derek Hanekom has confirmed that the SA government will be reissuing an advisory to clarify the recent changes to the...

SAA Increases West African connectivity

South African Airways has enhanced connectivity to West Africa following the successful completion of a Memorandum of Understanding with Africa World Airlines, the airline’s Ghanaian partners. The MOU allows the two airlines to enhance their