ASATA: From agent to advisor

Are you a lawyer, financial analyst or customer service agent? Yours is a profession that’s been earmarked as one that could

The Personal Touch

Loyalty programmes are changing all the time, as suppliers in the travel space continuously look for effective ways to reward their

Getting hands on

There’s something mesmerising about watching a pot being hand-thrown on a wheel. A huge weight of wet clay is fashioned into a ball, thrown...

Hotel check: Mövenpick Hotel & Residences Nairobi

AccorHotels completed the acquisition of Mövenpick Hotels & Resorts in September, in the process adding Mövenpick’s network

Flight review: Cathay Pacific Business Class

BACKGROUND: A member of the global Oneworld alliance, Cathay Pacific is one of the world’s largest airlines with a network of global and Asian...

Q&A: HGI Lusaka – New Player

Q: What’s the fit between Lusaka and the Hilton Garden Inn brand? A: The Hilton Garden Inn brand is not just about bringing world-class,...

Q&A: Lufthansa – A focus on innovation

South Africa is a primary growth market for the Lufthansa Group, but perhaps more importantly, the airline group has a greater

Changing the model

It’s been another challenging year for the airline industry, yet Comair – owners of the low-cost brand and operators of

Marriott’s AC brand enters SA

The first AC Hotel by Marriott in the Middle East and Africa opened on 1 December. The AC Hotel by Marriott Cape Town