Industry comment | Business Traveller Africa | Page 13

Amadeus:The people behind the people

Managing business travellers is becoming more and more complex every day. They used to be unidentified spokes in the wheel of a corporate travel policy,...

Eye on West Africa

There are some interesting stirrings in the West African hotel industry. Whilst the Nigerian economy, which dominates the region (and the continent) continues to experience...

Eye on West Africa

A client recently asked me what my crystal ball said about the future of the Nigerian hospitality industry. A fair question – after all,...

ASATA: Be cyber-savvy

Ever had a delayed flight? Exhausted, frustrated and in need of escape, it’s easy to whip out your phone, laptop or other mobile device and use the free wi-fi available at the airport or coffee shop. And in that moment, you put your, and your company’s, data,

ASATA column: ‘Over-tourism’ is a problem

Although it’s not a new phenomenon, over-tourism has received a lot of attention this year, with popular destinations and cities

Hotels ‘keep it clean’ for future travel

Ask hotels to name their competitive edge and ‘location, location, location’ was amongst the expected responses. Now, cleanliness has become one of the most...

Q&A: TGCSA – Quality Assurance

The Tourism Grading Council of South Africa (TGCSA) provides a rigorous framework and process for the quality assurance that is continuously sought by tourism products seeking to showcase and differentiate their products in the industry. Darryl Erasmus, newly appointed Chief Quality Assurance Officer at the TGCSA, took some time to shed light on the association and its benefits to the tourism industry.

An Eye on West Africa

Had things gone to plan, I would have been writing this after the presidential election in Nigeria, and talking about the potential impact of the result on the hospitality industry. No fewer than 73 candidates were in the running, although I did notice that some

COVID forcing hotels to adapt to cancelled plans

When the coronavirus pandemic first took hold of the world last year, major hotel chains, airlines and travel providers responded with widespread changes to...

Q&A: Radisson – Aiming for the stars

Q: How many brands do you have operating in Africa, and which have been the most well-received by the public? A: Radisson Hotel Group historically...

Q&A: aha – New broom

Q: What’s the background to your appointment as CEO, taking over from Neil Bald? A: I have been with aha since July 2008 and was...

Five in Five

2017 saw South African Tourism announce that it had set itself the ambitious goal of increasing the country’s visitor numbers by five million by the year 2022...