Q&A: Virgin Atlantic – Sticking around
Virgin Atlantic Airways is a daily visitor to Johannesburg and looks sets to remain a staple supplier of air travel to and from Africa. Liezl Gericke, Virgin Atlantic’s Head of Middle East, Africa and India, took some time to update Business Traveller Africa on the
Hotel review: Cape Town Marriott Hotel Crystal Towers
BACKGROUND: Originally an African Pride hotel, the property was rebranded as a Marriott hotel in 2017. The conversion encompassed much of the décor, including converting the lobby into a Greatroom, where guests can meet, work and relax.
Mad about tech
Technology is playing an increasingly bigger role in travel management, so what’s the best approach and how do TMCs get the balance right, without neglecting the human element of service?
An Eye on West Africa
Do you really want a robot to deliver your room service order? There have been a couple of reports recently about hotels in Asia and their experiences with robot staff, both positive and negative. I am not a technophobe by any means, but when it comes to
Emirates adds flights to Durban
Emirates will increase its existing daily service to Durban, with four additional flights a week between 14 June and 4 August. This is in response to growing demand for travel during this period. The airline will also be introducing its first class experience on the
BA offers 100% Avios bonus
In its centenary year, British Airways is running a promotion giving its Executive Club Members the chance to collect 100% more (double) Avios when they fly. To be eligible to collect double Avios on flights, customers must register and book by 19 April,
Newmark’s The Onyx now open in Cape Town
Newmark Hotels has added a new luxury hotel to its management portfolio. The Onyx opened on 1 December and forms part of an innovative mixed-use building on Cape Town’s Foreshore, located on Heerengracht Street, directly opposite Cape Town
Lufthansa Group and Amadeus renew 30-year partnership
The Lufthansa Group and Amadeus have announced an agreement to renew their longstanding technology partnership. Through the deal, Amadeus’ Altéa Passenger Service System (PSS) will continue to provide Lufthansa, Austrian Airlines, Brussels Airlines and
Marriott opens Four Points in Algeria
Marriott International has opened the Four Points by Sheraton Setif in Algeria. The hotel is conveniently situated in the centre of the city, providing easy access to Setif’s new tram line and Setif International Airport just 20 minutes’ drive away. Four Points by
SWISS to introduce premium economy
Swiss International Air Lines is introducing a new premium economy class on its long-haul aircraft fleet. The additional class of travel will supplement the three existing classes – first, business and economy – from the second quarter of 2021. The new product
Mango partners with Tourvest Retail Services
South African low-cost carrier Mango Airlines has enlisted the expertise of Tourvest Retail Services to facilitate the purchase of onboard food and beverage, along with supplying a duty-free retail solution for its customers. According to Mango, it will be
Mercure’s new loyalty programme
Mercure Hotel Group SA, a division of AccorHotels, has launched its Le Club loyalty programme. The programme has more than 70 partners globally, is active in 3,500 hotels in 100 countries and is designed for travellers who enjoy exclusive benefits at an