Afzal will oversee the Passenger and Cargo Operations, Airport, and Sales and Customer Service for Emirates’ Commercial Operations in Southern Africa. He will also be tasked to maximise revenue opportunities and help further grow Emirates’ leadership position through meeting and exceeding customer expectations across various in-market touchpoints.
This appointment is expected to support Emirates’ operations in Southern Africa, as it continues to restore its operations, capitalise on shifting market dynamics and navigate the complex challenges posed by the global pandemic. Afzal will be based in Johannesburg, and will start his new role on 1 January 2021.
Prior to taking up his new appointment, Afzal served in a number of Commercial and Managerial roles within the Emirates Group, based in Dubai and across different points on the Emirates network, with the most recent being the Regional Manager –West Africa, based in Nigeria. Afzal holds a Degree in Economics and has also completed extensive training programmes across Finance, Marketing, Leadership and General Management in aviation from various educational institutions.