Finding your way around OR Tambo

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With all the construction that has happened over recent years as well as the rising passenger numbers, travellers can be overwhelmed and struggle to find exactly what they are looking for in South Africa’s biggest and busiest airport. Business Traveller provides a guide to some of the most useful parts of the OR Tambo International.

OR Tambo now features two main terminals. Terminal A is where International Arrivals and International Departures can be found. It is also the location of the Duty Free shopping mall and various other facilities. Terminal B is the location of domestic arrivals and departures. The central terminal links the domestic and international terminals  to improve passenger experience and orientation at the airport.

Terminal A: International Terminal

Baggage: A luggage storage depot is available on the upper level of the underground parkade near the main lift lobby in the International Arrivals terminal. Passengers can leave any baggage at a cost of R50 per item for the first day and R40 per item every day thereafter. The Excess Baggage Corporation of South Africa offers this service 24 hours a day, seven days a week.

Banking: Nedbank and ABSA Bank branches are located on the mezzanine level of the public concourse in the International Arrivals terminal. ATM s can also be found in the public concourse of the International Arrivals terminal.

Foreign Exchange: Foreign exchange outlets for ABSA , American Express, Rennies and Master Currency are located in the public concourse of the International Arrivals terminal.

Internet: Airport Online, which offers Internet access, has a branch in the International Departures terminal. Wireless connectivity is also available in International Departure. The Wi-Fi hotspots include the airline lounges, International Arrivals terminal, mezzanine level restaurant and the duty free mall 

Postal services: There is a post office at the International Arrivals terminal.

Restaurants: Restaurants in the duty free mall include Africa Lounge, Café Ritazza and News Café. The restaurants at International Arrivals include McGinty’s and Nando’s.

Terminal B: Domestic Terminal

Banking: ATM s can be found on level one of the shopping concourse in the Domestic terminal 

Car rental: Car rental kiosks are located in OR Tambo’s multi-storey parkade, opposite the domestic terminal building. The companies located here include Avis, Budget, Europcar, First Car Rental, Hertz, National Alamo, Tempest and Thrifty.

Internet: Airport Online has two branches located in the domestic terminal. One is open to the general public and is situated near the ATM s in the shopping area. The second, for use by passengers only, is between the main security point and the boarding gates. The retail level restaurants, departures level restaurants and boarding gates are also Wi-Fi hotspots.

Medical: Located on the ground floor in the Domestic Arrivals terminal is the Airport Medical Clinic. The clinic offers emergency treatment 24 hours a day as well as quick care and casualties; general practitioners; travel vaccinations; malaria prophylaxis; obesity treatments; botox treatments; acupuncture; dentist; optician; gynaecologist; physiotherapist; counselling to combat stress; executive and employment medicals; ECGs, and hearing, pregnancy and cholesterol tests.

Postal services: A Postnet outlet can be found on the shopping level of the Domestic terminal.

Restaurants: Restaurants located in Terminal B on the retail level include Anat, Café Dulcé, Debonairs Pizza, Fournos Bakery, Kauai, Keg & Aviator, KFC, Ocean Basket, Soaring Eagle Spur and The Raj. Those at domestic departures include Wimpy and Café Nescafé. 

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