IHG and Amadeus to develop new GRS


InterContinental Hotels Group will continue its relationship with Amadeus, a provider of technology solutions for the global travel industry.

IHG and Amadeus will develop a next-generation Guest Reservation System (GRS) that they hope will revolutionise the technological foundations of the global hospitality industry. Amadeus will use a new cloud-based community model, a first in the hotel sector, and similar to the model it developed for the global airline industry.

As launch partner, IHG will work with Amadeus on the design, functionality and evolution of the system, which will ultimately replace HOLIDEX, IHG’s proprietary reservation system.