Air Uganda launched a new revamped booking engine, with improved functionality, earlier this month.
The new platform allows customers to search, book and pay for their tickets on the Air Uganda website in real time, using all major payment channels like ATM, debit and credit cards (Visa, Mastercard), Paypal and mobile money (M-Pesa and Airtel Money). Once payment is made, the air ticket is delivered to the email address provided.
The booking engine is set to change the way Air Uganda interacts with its customers, by offering a faster and more convenient way of ticket purchase and travel.
The airline is also upgrading its website for easier customer interaction. The new website, designed with customer feedback in mind, should be easier to navigate, quicker to load and is intended to be a one stop shop for clients.