HTI: African millennials expect a personalised customer experience

Because millennials have more information available at their fingertips than ever before, they demand the highest levels of service from companies they support. As a...

ASATA: What will business travel cost you in 2020?

Business travel is increasingly about the experience, wellbeing and comfort of travellers. But pricing, such as free benefits like priority boarding and early hotel...

Advertorial: Travelit – Increasing choice to drive down cost

Why was this necessary? Surely the GDS heavyweights, such as Galileo and Amadeus, give corporate travellers what they need? “For us the game is maximum...

A changed world

Whatever we think about the pace of change in our everyday lives, technology is right at the core, enhancing and personalising our experiences like...

Hotel check: Crowne Plaza Nairobi

BACKGROUND: Crowne Plaza Nairobi opened in 2010, back when there was a dearth of internationally-recognised hotel brands in the Kenyan capital. Nearly a decade...

Flight check: British Airways A380 Business Class

BACKGROUND: Celebrating its centenary this year, British Airways offers 18 weekly f lights direct to London from Durban, Cape Town and Johannesburg, having added...

Q&A: Best Western – Making progress

Q: What was the most recent Best Western-branded hotel to open in Africa? A: We are very happy to say that the Best Western Plus...

Q&A: United Airlines – New connection

Q: What is United’s view on Africa and where does it fit into the airline’s strategy? A: United would always like to consider itself...

ACSA Launches EV Charging Stations

Airports Company South Africa has installed BMW ChargeNow electric vehicle (EV) charging stations at O.R. Tambo International Airport, Cape Town International Airport and King...

Airlink Re-introduces Early Flight to Windhoek

Airlink will be re-introducing its early morning flight between Cape Town and Windhoek from 18 November. The additional morning flight will operate Mondays to Fridays...

SAA Takes Delivery of First New Airbus

South African Airways recently took delivery of the first of four new Airbus A350-900s. The aircraft will operate on one of SAA’s ultra-long haul routes...

Airlink Introduces Fifth Flight to Bloemfontein

Airlink will be introducing an additional midday flight between Johannesburg and Bloemfontein from 18 November. This flight will operate Mondays to Fridays and will depart...