Mango’s check-in baggage policy remains unchanged


South African low-cost airline Mango has reassured passengers that the new hand baggage regulations, due to be implemented by the airline from 2 February, will not impact its current check-in baggage policy.

The new hand luggage regulations, mandated by the South African Civil Aviation Authority, restrict Economy Class carry-on luggage to a single piece with a maximum weight of seven kilograms and within specified dimensions (36cm x 23cm x 56cm), along with either a handbag or a slim-line laptop bag. New airline regulations require that all hand luggage exceeding the specifications will have to be checked in.

Mango still allows 20 kilograms of check-in luggage per traveller without specifying the number of bags that make up the total weight.

The airline will not penalise travellers for additional bags that have to be checked in as a consequence of the new regulations, as it does not charge per piece of baggage within its 20 kilogram allowance. The regulations are effective at all airports from which Mango operates into and out of, and impacts all airlines and travellers equally.

The initial implementation period travelers may experience delays in the check-in and security processes, due to congestion.