Qantas has launched a new technology platform to enhance the airline retailing, booking and servicing capabilities for its trade partners.
The Qantas Distribution Platform improves the functionality of indirect agent channels by more closely aligning them with the capabilities currently available via Qantas.com.
Qantas trade partners will have access to content that is relevant to the customer’s journey, including images of cabins and meals and the ability to book extras such as extra legroom seating. It will also provide Qantas frequent flyer information and tier status at the point of sale.
The Qantas Distribution Platform has been developed in partnership with travel technology company Farelogix Inc. and utilises IATA’s New Distribution Capability, which has emerged as the new industry standard.
The new Qantas platform has been certified to NDC Level 3, IATA’s highest certification.
According to Qantas, Travelport, Serko and CTM are the early adopters of the QDP and the airline is working closely with its other GDS and agency partners to adopt the new technology and innovate as the platform evolves.
Trade partners are able to access the QDP content either via approved partner connections, or directly by developing a connection to Qantas’ NDC XML Application Program Interface.