ASATA: Travelling employees value experience

The travel industry is under pressure to find new ways to improve the traveller experience. That is being achieved through personalisation and convenient booking...

Africa’s hotel industry ripe for further growth

Africa’s hotel industry has experienced growth over the last two decades. The proliferation of brands across the continent has taken the supply of hotels...

Back to the future of travel

‘Analogue is the new digital’. That’s the expression trend analysts use to describe today’s general shift away from impersonal technology and services to those...

An Eye on West Africa

Lagos has a population of some 20 million people (estimates differ, but that seems to be a rough average). It accounts for around 40% of...

I’m not a robot

It’s the biggest South African TMC story of 2019. The details – for those in the industry – are well-known, but here’s a quick recap. American...

Q&A: Sun International – Taking stock

Q: What’s your view on the current state of the South African hotel industry? A: Leisure travel has decreased because discretionary spend has been reduced....

Travel agent vs travel tech

Although you’re probably interacting with a lot of travel technology – from apps and booking tools to online payment solutions – the real reason...

An Eye on West Africa

I’ve written on a few occasions in this column about how the hotel chains are expanding in Africa, signing deals with investors who are...

Q&A: Wings Travel – Demonstrating value

Q: How would you describe the past five years of operations for Wings Travel? A: The downturn in the oil and gas sector in 2014...

Q&A: Minor Hotels – Steady expansion

Q: What’s your view on the current state of the African hotel industry? A: It is most certainly expanding aggressively in certain regions such...

ASATA: Business travel is important to SA

Private enterprises stand to benefit from a new government-lead drive to grow domestic tourism, but corporate South Africa has a significant role to play. Business...

An eye on West Africa

Last month I wrote about the brands with new hotels planned in West Africa. Since then I have been looking at the existing hotels...